Form 3911 is the taxpayer statement the IRS uses to trace a refund check you did not receive, or that was lost, stolen or destroyed. The form says to complete a separate one for each refund. RepeatForm helps if you need a second trace: upload a Form 3911 you completed and a blank, then review.
Tested with the irs.gov edition dated Rev. October 2022
Plainly: this is a lower-fit page. A refund trace is usually a one-off, and the form says "You must complete a separate Form 3911 for each refund for which you are requesting information." This page helps most if you need a second trace, or you are helping someone else with theirs, and want your details from a form you already completed.
irs.gov says "Form 3911 is completed by the taxpayer to provide the Service with information needed to trace the nonreceipt or loss of the already issued refund check." The form itself says "If you did not receive your refund or if the refund check you received was lost, stolen or destroyed, complete the entire form." RepeatForm does not trace a refund or decide whether you need to file one.
The About Form 3911 page says "If the taxpayer was expecting the refund as a paper check and is filing as Single, Married filing Separate or Head of Household, they are encouraged to begin a trace through one of our self-help methods," and lists Where's My Refund?, the IRS app and tax records and transcripts. Check that page first.
The About page says "Find the state you live in and use the mailing address, or fax number list below. Do not send anything other than a Form 3911 to the fax numbers below." The addresses and fax numbers are not repeated here because the IRS updates them; use the list on irs.gov. The form's own note says "Return to us in the envelope provided or fax the form."
The form says "Sign below. If this refund was from a joint return, both spouses must sign, before we can begin a trace." Line 10 is the signature and line 11 is the spouse's signature, each with a date. RepeatForm carries the dates, but the line 10 signature box does not carry. Anything typed in the line 11 spouse box can carry, so check or clear it in Review. Both spouses sign by hand.
Upload a Form 3911 you completed and the current blank; RepeatForm carries the matching answers across; you review them, then preview the PDF before you export. Use one prior copy as the source for each new trace, then change what differs.
The IRS publishes a new Form 3911 when the form changes. Carrying an earlier copy into the new one works for many answers, but some fields are renamed or moved and match only partly, so check every line on the new form in Review before you export.
The return the refund came from may be Form 1040: Form 1040.
Upload the two versions, check what matched, then inspect the finished PDF before paying.
Start with the Form 3911 you completed before and the current blank.
Review what RepeatForm found before creating Preview.
Inspect the exact completed PDF before paying.
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The form says to complete the entire form if you did not receive your refund or the check was lost, stolen or destroyed, and to return it "in the envelope provided or fax the form." The About page lists the mailing address and fax number by state. It also says "You must complete a separate Form 3911 for each refund," per the form. RepeatForm does not send it for you.
The About Form 3911 page lists self-help methods for a paper-check refund: "Where's My Refund?", the IRS app, tax records and transcripts, and a "Lost refund" page. It says taxpayers filing as Single, Married filing Separate or Head of Household "are encouraged to begin a trace through one of our self-help methods." The IRS About page is the place to start.
The About Form 3911 page lists a fax number for each IRS refund inquiry unit by state and says "Do not send anything other than a Form 3911 to the fax numbers below." Use the list on irs.gov for the current numbers.
You can reuse your name, taxpayer identification number, address and phone number where they match. The refund and its tax period are different each time, so enter them again and check every line in Review. The dates carry and the line 10 signature box does not. Anything typed in the line 11 spouse box can carry, so check or clear it in Review. Sign by hand, and both spouses sign if the form says so.
