Privacy

Privacy and document handling

This is draft product copy in plain language, not final legal advice.

In plain summary

Your files are used to prepare your job.
We do not send document contents to analytics.
You can delete files when done.
Download links expire after 24 hours.

What we process

To prepare your completed PDF, we handle:

Uploaded PDFs
Answers extracted during the job
The generated PDF artifact
Optional email or name if you request a download link, or if a payment provider supplies it
A support report message, if you submit one

What we do not send to analytics

Document contents never go to analytics. That means:

PDF contents
Filenames
Extracted answers
Field labels and values
Preview images
Email and name

Retention

Unpaid temporary artifacts expire after an inactivity window
Paid download links are available for 24 hours
Delete Now removes active job files, artifacts, and extracted values from active storage
Contact, payment, and support records may be retained for support and accounting unless you request deletion

Delete Now

Delete Now removes your active job files, generated artifacts, and extracted values from active storage. It applies to the current job — it does not retroactively alter contact, payment, or support records kept for accounting.

Questions about how your documents are handled?

Contact support